We ship via USPS, and most orders arrive within 3–7 business days. Please note that during peak seasons (like holidays), delivery may take up to 10 business days. We promise it’s worth the wait!

Currently, we only ship within North America.
If you're shopping from the UK or any other part from the world, simply scroll to the bottom of our website and select your country to visit the appropriate site.

Once your order ships, you’ll receive a confirmation email with a USPS tracking number. Just click the number to see where your package is on its journey to you.

Oh no! Unfortunately, once an order is placed, we’re unable to make changes. Orders begin processing immediately, so please double-check all info before placing your order.

Orders are processed as soon as they’re placed, so changes aren't possible. You may try to cancel your order by emailing customerservice@tikiritoys.com right away, but we can’t guarantee cancellation once processing begins.

Yes! You can call us at 📞 862-210-2900 or email
customerservice@tikiritoys.com — we’re always happy to help.

We accept Visa, MasterCard, American Express, Apple Pay, and Google Pay.

We don’t offer bulk pricing, but we frequently run promotions and discount codes. Keep an eye on our website or sign up for our newsletter to stay in the loop!

If your order is successfully canceled, the refund will be processed immediately. Depending on your bank, it may take 7–10 business days for the amount to reflect in your account.

We want you to love your purchase! To start a return, please email our customer care team at CustomerService@tikiritoys.com. You can also find our Return Policy at the
bottom of our website.

We’re so sorry that happened! Please email us at CustomerService@tikiritoys.com with your order number, a description of the issue, and if possible, a photo. We’ll take care of it right away.

Refunds are processed within 7–10 business days after we receive and inspect the returned product. The timeline also depends on your bank's processing time.

You can always check our website for real-time stock availability. If something you love is out of stock, feel free to email CustomerService@tikiritoys.com to ask about the next restock date.

We love keeping things safe and simple for little hands (and mouths)! All our toys are painted using non-toxic, water-based paints—completely safe for babies.

We use three gentle methods to bring our toys to life:

• Some are mixed with color at the
  compound stage,
• Others are hand-painted with
  care,
• And some are spray-painted for
  smooth, even finishes.
  

No matter the method, every toy is made with love—and without harmful chemicals.

Yes, they are! You can find Tikiri Toys in select physical stores across North America. We love being on shelves where you can see and feel the magic in person.

You can shop with us in two easy ways:

• In-store – Check your local baby
  boutiques or specialty toy shops.
• Online – Visit our official U.S.
  website at www.tikiritoys.com to shop our full collection from
  the comfort of home.

Tikiri Toys are designed with durability and safety in mind. With proper care, our toys can last several years. Natural rubber toys are biodegradable, so we recommend storing them in a cool, dry place and avoiding prolonged exposure to sunlight or heat.

Tikiri Toys are made from sustainably harvested natural rubber and GOTS-certified organic cotton. The natural rubber is sourced from the Hevea tree and is biodegradable, making our toys both safe for children and kind to the planet.

Soft toys in the Tikiri range are filled with recycled polyester fiber (rPET) or organic cotton fiber, depending on the specific product. All stuffing materials are carefully selected to
ensure safety, softness, and sustainability.

a.     Natural Rubber Toys (Teethers, Bath Toys):
Wipe clean with a damp cloth using mild soap. Do not fully submerge in water or
sterilize in a microwave or dishwasher, as this may damage the toy.

b.     Soft Toys (Plush items):
Hand wash with mild detergent and cold water. Air dry only. Machine washing is
not recommended unless stated on the label.

GOLS (Global Organic Latex Standard)
certifies that the natural rubber used in Tikiri products contains organic latex. It also ensures that the rubber is harvested sustainably and processed in environmentally and
socially responsible ways.

Tikiri Toy’s Magic: Certified by GOLS, our bath and teething toys are crafted from 65%+ organic natural rubber. GOLS ensures eco-friendly sourcing, safe manufacturing, and
complete traceability—from plantation to your hands. Pure magic, naturally!

GOTS (Global Organic Textile Standard)
is the leading global certification for organic textiles. It guarantees that
Tikiri’s soft toys made with organic cotton are:

• Produced with certified organic cotton
• Free from toxic dyes or finishes
• Manufactured under strict social and environmental standards
  
  

Tikiri Toy’s Magic: With GOTS certification, you can rest assured that our Tikiri toys are not only gentle and kind to your baby's delicate skin, but also made with love and care,
from the very beginning to the very end.

OCS (Organic Content Standard)
verifies the percentage of organic
material in a product. While it doesn’t certify the entire production process, it does confirm the integrity of organic content in the final item.

Tikiri Toy’s Magic: When you choose Tikiri toys with OCS certification, you're not just giving your child a beautiful plaything—you're embracing a purchase that's verified to include lovely organic materials. It's a wonderful way to ensure their playtime is not only safer and more sustainable, but also filled with a little extra goodness.

Always refer to the care label or product page on www.tikiritoys.com for item-specific instructions.

No, Tikiri's teethers and bath toys are hermetically sealed — they are designed without holes, preventing the growth of mold or mildew inside. This makes them safer and more hygienic for babies to chew or play with in the bath.

Yes, all Tikiri rubber toys are free from PVC, BPA, phthalates, and other harmful chemicals. Tikiri follows strict international safety standards to ensure that every toy is safe for teething and sensory play.